Service Standards
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All Missouri pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...Published on: Jan 08, 2013 -
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Apr 16, 2014 -
One might say the most challenging part of being an automotive service technician at Rick's Automotive is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. Th...Published on: May 28, 2014
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We've all seen drivers do crazy things while driving to or from Springfield. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from ...Published on: Jun 03, 2014
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There are some things drivers should know about Springfield car service and repair. First and foremost, Rick's Automotive cares about you and your family's safety. And we really appreciate your busi...Published on: Oct 21, 2014
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We find that a lot of Springfield drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles ...Published on: Oct 31, 2014
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Today we're going to talk about on-board diagnostics and the questions we hear from folks around Springfield, Missouri, who need answers about diagnostic services. They want to know what diagnostics a...Published on: Apr 01, 2015 -
When you drop your vehicle off at Rick's Automotive in Springfield, they don't just poke around under your hood looking for stuff to do. Rick's Automotive professionals have lists and procedures ...Published on: Aug 23, 2016 -
About 80% of the vehicles on Springfield roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't perf...Published on: Oct 02, 2016 -
Springfield drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of kn...Published on: Jan 02, 2017
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Some Springfield vehicle owners wonder why Rick's Automotive and other Springfield auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Rick's Automotive for a t...Published on: Feb 27, 2017 -
A big part of the service we provide at Rick's Automotive for our Springfield customers is education. We want you to feel confident with your service decisions. And we're always open to question...Published on: Mar 12, 2018